Privacy Policy
Freshify Pest Control Brisbane ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we handle it, in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Information we collect
When you call us or send an enquiry form we collect the details you give us: your name, phone number, email address, suburb and the description of your pest problem. We also record which page the enquiry was sent from.
Like most websites, our hosting provider automatically logs technical information such as IP address, browser type and the pages visited.
How we use it
We use your information to reply to your enquiry, provide quotes, book and carry out services, send invoices and follow up on work we have done. We do not sell your personal information.
Who we share it with
Your details are shared only with the technicians and staff who need them to deliver the service, and with service providers who help us run the business, such as email and hosting providers. We may disclose information where the law requires it.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only for as long as it is needed for the purposes above or to meet legal requirements.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing [email protected].
Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If you are unhappy with our response you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Freshify Pest Control Brisbane
Phone: 07 3916 7673
Email: [email protected]